The SoftEdge- Sharpening Soft Skills

Communication – Effective Listening & Questioning


Activity Sheet


Trainee Workbook

PowerPoint Presentation

Trainer Guide


Communication is a two-way process where active listening & effective questioning skills are key elements to make communication meaningful & reach a logical conclusion. Often overlooked or used selectively these two skills if developed appropriately can contribute immensely to professional & personal success. This module discusses the practical approaches to dynamic listening & effective questioning skills which are extremely easy to follow.




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