Resolving Workplace Conflict
MODULES INCLUDE
Activity Sheet
Certificate
Trainee Workbook
PowerPoint Presentation
Trainer Guide
ABOUT
Conflict in an organisation is inevitable, & if channelised correctly can actually be a blessing. It is the inability of people to handle conflict effectively that results in strained relations, missed deadlines & overall disharmony at the workplace. This module throws light on the various aspects of conflict & proven methods to resolve conflict by engaging all the stakeholders effectively.
OVERVIEW
OTHER MODULES
- Communication – Understanding Basics & Overcoming Barriers
- Communication - Strategies For Managers
- Communication At Workplace
- Etiquette- For Email Writing
- Communication – Effective Listening & Questioning
- Etiquette – For Business Meetings
- Effective Presentations
- Problem Solving & Decision Making
- Etiquette – At Workplace
- Campus To Corporate - The Shift
- Excelling At Interviews
- Strategising Group Discussions
- Decoding Body Language At Interviews
- Emotionally Intelligent Leadership
- Managing Stress at Workplace
- Advantage - People Skills
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